Recent Why SERVPRO Posts

Dangers Of The Job

7/20/2021 (Permalink)

Some Jobs are quite dangerous due to their nature or the nature of their remediation. For example, a mold remediation job most of the time requires that the affected areas are sprayed with bleach and other chemicals that may be harmful or hazardous to human health. When this process is done on a large scale we have to ensure the safety of our technicians so we ensure they wear the proper protective materials such as light or heavy hazmat suits and air filtration masks that seal the body off from harmful chemicals. These measures are also taken in bio-hazard jobs where there might be contaminated bodily fluids or raw sewage that pose serious health effects if consumed in any way. If you have any questions in general or about our safety procedures don’t hesitate to give us a call at the number listed above.

Protecting Your Home

7/20/2021 (Permalink)

Murphy’s Law when traveling: “Anything that can go wrong will go wrong, while you’re traveling away from home”. Having to return from a memorable trip to learn that something has seriously gone wrong at home can be distressing. But following is a list of essential tips that will allow you to be stress free while you sit back and enjoy your getaway!

  1. Keep curtains open!

You may think that leaving the curtains closed may prevent others from peeking inside your home. However, it is recommended that you leave some of your curtains opened (make sure to keep expensive items out of sight). If your curtains are unusually closed for a long period of time it could become obvious that no one is home.

  1. Keep lights on or off?

Leaving the lights on in your home while you’re away may end up costing you more than your mortgage! It is recommended that you purchase an automatic light switch timer so that your lights will switch on and off at certain times during the day/night making it appear as though someone is actually home.  

  1. Pull the plug!

It is recommended that you unplug all appliances including, your TV, toaster oven, etc. while you’re away. This may help prevent a power surge which can cause a fire hazard.

  1. Piping

This applies to those that reside in very cold regions.  Pipes may be in danger of freezing so it is recommended that you have someone check in on your faucets while you’re away. If very little to no water comes out when turning the faucets on this is an indication that the pipes may be frozen! Take the time to make sure your pipes are properly insulated to avoid this from happening. Finally, show your key-holder (friend/neighbor) the location of the water main shut-off in case a pipe breaks.

These preventative measures only take a few  minutes to complete and can help you keep your home safe from broken pipes(flood hazard), home invasions(property loss/damage), power surges(fire hazard), and more in your absence. In the event that you suffer a loss such as these, please do not hesitate to contact SERVPRO for all of your restoration needs!

Property Losses and Insurance Coverage

7/19/2021 (Permalink)

Many property owners are uneducated about details of their insurance policies. As you may know a standard property policy does not cover flood, earthquakes or volcanoes. However, 1 out of 3 homeowners don’t know the exact dollar amount or their “cap” for coverage. This means property owners end up paying a lot more out of pocket than expected after a loss. Here is some helpful information to make sure you are prepared for property emergencies; most likely, your insurance carrier does not guarantee the repairs/services provided to your property. Also, don’t assume you must hire the company your insurance carrier suggests. SERVPRO of Cheviot Hills/Palms is a leader in the restoration industry and its professionals are faster to any size disaster. Make sure you are prepared to suffer a major loss to your home by knowing the facts ahead of time.

How We Help Post Construction

7/19/2021 (Permalink)

After a remediation and reconstruction job is finished, SERVPRO doesn't just leave you hanging. We strive to help our clients until the very end to ensure a satisfactory service experience. Here are a few ways we help you after your remediation and construction are done;

  • Post Construction Cleaning - After floors and drywall is up, we clean all newly constructed areas to properly prepare for interior design and painting.
  • Dehumidification and Drying - Construction can possibly trap moisture in the building, to ensure this doesn't cause future issues we dehumidify and dry the areas with drying equipment.
  • Final Cleaning - A service we provide to clients to make sure they are ready to open the doors with and extra shine, this includes carpet, floor, wall, fixture, and duct cleaning.

Holiday Home Safety

7/6/2021 (Permalink)

Decorating your home or business for the holiday season can be a fun activity. But watch out for any fire hazards that can quickly lead to a holiday mishap. Carefully inspect holiday light strings each year and get rid of any with worn cords, loose connections, and/or cracked lamp holders. When switching bulbs out, unplug the light string and be sure to match wattage and voltage to the original bulb. Always make sure to turn off all holiday lights when you are away from your home/business and/or when you are going to bed. Lastly, try to purchase a freshly cut tree, as they are less likely to catch on fire. Keep your Christmas tree away from candles and with enough water. Happy Holidays from all of us at SERVPRO of Cheviot Hills!

How Our Pack-out Service Keeps Your Belongings Safe

6/23/2021 (Permalink)

Here at SERVPRO when we contend with your property and belongings during a disaster, and we believe our job is to make the whole process as smooth as possible. To ensure this we offer a packout service, what this is is our practice of collecting a clients belongings out of there home or property for safekeeping so they are not affected by the disaster they may be experiencing whether it be water or fire. We store all the belongings safely in crates in out warehouse until the job is finished. This allows our clients to avoid things such as expensive storage and moving costs including further damage to their belongings. In addition we also offer specialized cleaning procedures for certain materials that require it. Just another reason to choose SERVPRO.

When You Call

6/26/2020 (Permalink)

When you have a loss and you call SERVPRO, here’s what to expect. On your initial call our office will take down your information. This information includes your contact information, your location/address, the type of residence, your insurance, and most importantly the type of loss (water/fire/mold/etc…) and what caused it. We then pass the provided information to our project managers who give you a call within 30 mins. to an hour so we can immediately assess the situation and schedule an inspection so a scope of work and estimate can be given. This process ensures we can service your loss as fast as possible and make sure your life is back to normal in no time. SERVPRO is always here for you!

Resolution

6/26/2020 (Permalink)

At SERVPRO, we’re people’s people, as a company that is in the business of making sure that people's homes and businesses get back to normal after a disaster we understand how stressful an event such as a fire or flood can be, disrupting your personal and professional lives. For this reason we are open 24/7, 365 days a year to ensure that you can rest easy knowing you can always call us in case of a restoration emergency. Now that we are in a new year, our resolution is to help even more people, homes, and businesses than ever before. You can even help us accomplish this goal and protect yourself at the same time by utilizing our emergency readiness plan, with this we can help you prepare for any likely disasters in your area and be ready for anything that can come your way.

Risks Of The Job

6/25/2020 (Permalink)

Some jobs are quite dangerous due to their nature or the nature of their remediation. For example, a mold remediation job most of the time requires that the affected areas are sprayed with bleach and other chemicals harmful or hazardous to human health. When this process is done on a large scale we have to ensure the safety of our technicians so we ensure they wear the proper protective materials such as light or heavy hazmat suits and air filtration masks that seal the body off from harmful chemicals. These measures are also taken in bio-hazard jobs where there might be contaminated bodily fluids or raw sewage that pose serious health risks if consumed in any way. If you have any questions in general or about our safety procedures don’t hesitate to give us a call at the number listed above.

SERVPRO Makes Sure the Job is Done

6/23/2020 (Permalink)

When SERVPRO finishes a reconstruction or remediation job, we don't just leave you to clean the aftermath. In construction once the floors and drywall are up, we clean the area to properly prepare for interior design and painting. Construction can also possibly trap moisture in the building. To ensure this doesn't pose any future issues we dehumidify and dry the areas with drying equipment. Finally we provide a service to clients to make sure they are ready to open their doors with the confidence it looks good as new. This includes carpet, floor, wall, fixture, and duct cleaning. 

We strive to help our clients until the very end to ensure that they are beyond impressed with the finished product. 

SERVPRO will make sure it looks like "It Never Even Happened".

Packout

6/23/2020 (Permalink)

At SERVPRO we believe our job is to make the whole process as smooth as possible. We offer a pack out service to accomplish this goal. A pack out is the practice of collecting a clients belongings out of there home or property for safekeeping so they are not affected by the disaster they may be experiencing whether it be water or fire. We store all the belongings safely in crates in out warehouse until the job is finished. This saves our clients from the overly expensive costs of storage units and moving costs along with possible further damage to their belongings. We also offer specialized cleaning for certain materials that require a deeper, more specific cleaning. This is just another reason why you should choose SERVPRO to make sure your needs are met in a cost effective and safe way. 

Emergencies Are Not Planned

6/10/2020 (Permalink)

SERVPRO is here to deal with your Fire and water related restoration needs. The incident that can cause such an issue can happen at any time and are often unexpected. A broken pipe, flash flood, electrical fire and so much more can occur when you are least expecting it. That's why our team at SERVPRO holds pride in the fact that we make ourselves available 24 hours a day, 7 days a week. We offer these emergency services to ensure that our clients receive the best professional treatment out there. we believe in the importance of making our customers happy. Our team of experts understands what you may be going through and are here to deal with all types of disaster damage. There's nothing our expert technicians can't take on. Don't hesitate, give us a call!